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Asulici0us
Community Member

Stadia Refound

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Today I got an email saying something about stadia refound but I don't get nothing then I check the method of payments and I saw that card where they,trying to send the money was expired , so what do I need to do to get the money back from them ?

1 Kudo
Best Response
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Asulici0us,

Best is to check with your bank in that case, they may have received the refund anyway. If they would have denied it, you would get another email.

  • Q: I no longer have the form of payment I used to make the purchase. How will I get a refund?
  • A: In many cases, the banking institution will still accept the refund, and we recommend that you reach out to them to receive your funds. If the banking institution does not accept the refund, we will email you with instructions on the steps you’ll need to take to receive your refund.
  • Source: Stadia Announcement FAQ

Hope this helps!

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1 Kudo
1 Reply
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Asulici0us,

Best is to check with your bank in that case, they may have received the refund anyway. If they would have denied it, you would get another email.

  • Q: I no longer have the form of payment I used to make the purchase. How will I get a refund?
  • A: In many cases, the banking institution will still accept the refund, and we recommend that you reach out to them to receive your funds. If the banking institution does not accept the refund, we will email you with instructions on the steps you’ll need to take to receive your refund.
  • Source: Stadia Announcement FAQ

Hope this helps!

1 Kudo