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GFnks
Stadia Player
Stadia Player

Stadia Pro

I still have this problem where stadia just does not work at all in the payments and subscriptions section on the app and not a web browser because I do not own a computer plus it is android and the current version which just shuts down on me and pro is not letting me access anything at all and it just says get stadia pro when I payed for it already.

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8 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@GFnks You can check the status of you Pro membership from the mobile app. Can you click on your profile icon on top right of the screen? You should see the 'Purchases & Subscriptions' option. If you click on it, you can see your Stadia Pro status.

Make sure that you're signed in using the same Google account where you're signed up for Stadia. Can you try and report back if you still have any issues?

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Stadia Guides are not employed by Google. Opinions are my own.
1 Kudo
GFnks
Stadia Player
Stadia Player

My stadia app literally crashes when I specifically go to the purchases and subscriptions section and there is nothing I can do about it. @Ivan 

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MrVacca
Platinum Stadia Guide
Platinum Stadia Guide

What device are you running android on?

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GFnks
Stadia Player
Stadia Player

It is just a Qualcomm snapdragon type of android device but it may be fixed alone and hopefully I do not have to pay a month again without the benefits of Pro. @MrVacca 

1 Kudo
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @GFnks,

Did you try clearing the cache from the Stadia app?
Workaround is using Chrome in desktop mode and then visit stadia.com. :smiling_face_with_smiling_eyes:

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GFnks
Stadia Player
Stadia Player

Already tried that but stadia just sees me as a non Pro user at the moment even though I paid after so many notifications telling to update payment method which kept being persistent until later in the month I updated it and paid the month but it shows I paid it early in the month and not later which bugged my account. @RXShorty 

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AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Do you have more than one Google account on your device? If yes, did you try to switch between accounts?

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GFnks
Stadia Player
Stadia Player

No I only use one but I still think this bug will probably go away soon if I just leave it alone for a while. @AndroiFy 

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