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ayk
Stadia Player
Stadia Player

Stadia Pro Pixel 5 Offering

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Hey there,

i just bought a new Pixel 5 and was looking forward for 3 free months of Stadia Pro. The problem is that I don't know where I get the code from. Should this be send to me by mail or is it on the phone ??? I just cant find a answer to that question anywhere not even in the terms. https://store.google.com/terms/subscription_promo_terms

 

Hope someone of you knows this, otherwise I will write to the support 

Thanks

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Best Response
Rbot
Stadia Player
Stadia Player

Just contacted Google Support via Chat and they gave me a code after I uplaoded my purchase receipt and IMEI. Apparently the codes are meant to be sent out via email after purchase so not sure what's caused the issue.

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13 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@ayk Have you received the phone? I'm guessing you'll get the code once the phone is shipped, and after you activate the device. That's usually how it goes with these kind of perks.

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Stadia Guides are not employed by Google. Opinions are my own.
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ayk
Stadia Player
Stadia Player

Yes, I've received the phone and am using it. I look in at the notes send with it. Can't find it. 

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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @ayk and @EdCaballer,

try this to redeem it:

"To accept this offer you can redeem your code on the Stadia settings page on a web browser under 'Redeem code'. "

If this doesn't work for you, check this out (from the Stadia Pro Promo Terms & Conditions)

  • Promotional codes can only be redeemed by subscribers:
    • who have not previously redeemed a code provided as part of a Stadia Premiere Edition or Founder’s edition; and
    • who have not redeemed a code that was provided as a Buddy Pass or Pro Pass

If this is not the case for you and you are still unable to redeem the code, I would recommend to contact the Pixel experts who might be able to help you with that promotion for your Pixel device.

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EdCaballer
Stadia Player
Stadia Player

But, where i get the code? 

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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

@EdCaballer did you check your email already? Especially spam and/or advertise or other folders where it might be?

If not, as I mentioned above, you can also try to contact the support team to ask them how the code is usually received and if you haven't gotten one, maybe they are able to provide you another one or yours.

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EdCaballer
Stadia Player
Stadia Player

Hey i allso get a pixel 5! How can i claim for free trail of stadia pro?? 

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Rbot
Stadia Player
Stadia Player

Same here! I received my Pixel 5 on the day it was released but no code for Stadia in the box or via email. Odd!

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Rbot
Stadia Player
Stadia Player

Just contacted Google Support via Chat and they gave me a code after I uplaoded my purchase receipt and IMEI. Apparently the codes are meant to be sent out via email after purchase so not sure what's caused the issue.

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ayk
Stadia Player
Stadia Player

I did this too and got my promo code, I just contacted the Stadia Support

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Molax
Stadia Player
Stadia Player

I bought  pixel 5 from a mobile shop here in canada and it was a good deal. Paid only 480cad. Can i avail for the free perks by google even if i didn't purchase pixel 5 directly from google?

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HandyHat
Stadia Player
Stadia Player

Yes, you should be able to

1 Kudo
metalbabble
Stadia Player
Stadia Player

Here's the deal... Talked to a rep on Twitter. If you chose 'no' to opt into marketing emails, you don't get the Stadia Pro Pass! Most people choose 'no' to avoid spam. I'm trying to get this resolved. 

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AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

You will have the same perks, doesn't matter where you bought your Pixel 5. The only difference is the system for RMA your device.

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