Hey there,
i just bought a new Pixel 5 and was looking forward for 3 free months of Stadia Pro. The problem is that I don't know where I get the code from. Should this be send to me by mail or is it on the phone ??? I just cant find a answer to that question anywhere not even in the terms. https://store.google.com/terms/subscription_promo_terms
Hope someone of you knows this, otherwise I will write to the support
Thanks
Just contacted Google Support via Chat and they gave me a code after I uplaoded my purchase receipt and IMEI. Apparently the codes are meant to be sent out via email after purchase so not sure what's caused the issue.
@ayk Have you received the phone? I'm guessing you'll get the code once the phone is shipped, and after you activate the device. That's usually how it goes with these kind of perks.
Yes, I've received the phone and am using it. I look in at the notes send with it. Can't find it.
Hey @ayk and @EdCaballer,
try this to redeem it:
"To accept this offer you can redeem your code on the Stadia settings page on a web browser under 'Redeem code'. "
If this doesn't work for you, check this out (from the Stadia Pro Promo Terms & Conditions)
If this is not the case for you and you are still unable to redeem the code, I would recommend to contact the Pixel experts who might be able to help you with that promotion for your Pixel device.
But, where i get the code?
@EdCaballer did you check your email already? Especially spam and/or advertise or other folders where it might be?
If not, as I mentioned above, you can also try to contact the support team to ask them how the code is usually received and if you haven't gotten one, maybe they are able to provide you another one or yours.
Hey i allso get a pixel 5! How can i claim for free trail of stadia pro??
Same here! I received my Pixel 5 on the day it was released but no code for Stadia in the box or via email. Odd!
Just contacted Google Support via Chat and they gave me a code after I uplaoded my purchase receipt and IMEI. Apparently the codes are meant to be sent out via email after purchase so not sure what's caused the issue.
I did this too and got my promo code, I just contacted the Stadia Support
I bought pixel 5 from a mobile shop here in canada and it was a good deal. Paid only 480cad. Can i avail for the free perks by google even if i didn't purchase pixel 5 directly from google?
Yes, you should be able to
Here's the deal... Talked to a rep on Twitter. If you chose 'no' to opt into marketing emails, you don't get the Stadia Pro Pass! Most people choose 'no' to avoid spam. I'm trying to get this resolved.
You will have the same perks, doesn't matter where you bought your Pixel 5. The only difference is the system for RMA your device.