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wittlaer
Stadia Player
Stadia Player

Stadia Games

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Hi there,
I bought 2 games by mistake.
But only bought and not played.
I have read that it is possible to revoke the games if you have had less than 2 hours of game time.
I ask for help and meet her.
Thanks very much.

greeting

sacha knop
0 Kudos
Best Response
MrVacca
Platinum Stadia Guide
Platinum Stadia Guide

Hi @wittlaer,

Sounds like you have met the requirements to get that returned.  Here is the process: 

Refund Process
  1. On your mobile device, sign in to the Stadia app.
  2. At the top right, tap your Stadia avatar.
  3. Tap Purchases and subscriptions.
  4. Under 'Transaction history', tap the item for which you would like to request a refund.
  5. Tap Request refund.

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2 Kudos
1 Reply
MrVacca
Platinum Stadia Guide
Platinum Stadia Guide

Hi @wittlaer,

Sounds like you have met the requirements to get that returned.  Here is the process: 

Refund Process
  1. On your mobile device, sign in to the Stadia app.
  2. At the top right, tap your Stadia avatar.
  3. Tap Purchases and subscriptions.
  4. Under 'Transaction history', tap the item for which you would like to request a refund.
  5. Tap Request refund.
2 Kudos