HI There. I got an email last week that I'm getting a refund from Stadia since the service is shutting down. But it has my old credit number on there. Also when I clicked the check status, it says it was refunded already. So not sure where the refund went to. Any ideas?
Hey @rbmcky,
You can check with your bank in this case. If the refund went through successfully even though your payment method is inactive/expired now (refund can still take up 3-5 days, sometimes even longer), then the bank may have received the money. In case the refund is not successful, you would get an email from Google to ask you to provide an alternate payment method.
Hope this helps!
Hey @rbmcky,
You can check with your bank in this case. If the refund went through successfully even though your payment method is inactive/expired now (refund can still take up 3-5 days, sometimes even longer), then the bank may have received the money. In case the refund is not successful, you would get an email from Google to ask you to provide an alternate payment method.
Hope this helps!