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DrCentz
Founder
Founder

[Solution] Unable to Purchase Games using Stadia Android App

Had a nasty bug on my Android Phone where I was no longer able to buy games using the Stadia App. It did not error, just would not pop up the payment window, and basically refresh the page and let nothing happen. After spending a week myself and even contacting support, we had no luck fixing the bug... I persisted to troubleshoot, and found a solution.

Please note the Stadia App uninstall may not be necessary but it doesn't hurt or take long just to be sure.

1.  Uninstall Stadia App from Device.
2. Uninstall Google Chrome Browser (this is part of the problem)
3. Reinstall Google Chrome Browser
4. load chrome, open Stadia.com

at this point, stadia message will pop up, can not continue unless (not sure if it was play store or pay store) but 
Play Store is updated... (this is probably the main bug, where updates along the way caused the stadia app payment system to break)

5. Select upgrade this app extension

Took a while but did work

6. Reinstall Stadia App
7. Proceed to buy your new game :grinning_face_with_smiling_eyes:

Kudos if this helped you is appreciated, so I know to post again if I find solutions...

 

Regards, Dr Centz
#Stadia Gamer #Youtuber
4 Kudos
4 Replies
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Hi @DrCentz 

Thanks for sharing this useful troubleshooting post. It could be some issue on cache or Play Services. If you see again, try to delete cache on Google Play Services app.

2 Kudos
DrCentz
Founder
Founder

It was an outdated play service that needed updating, nothing anyone would ever look for or even know about.

Regards, Dr Centz
#Stadia Gamer #Youtuber
0 Kudos
Kenneth29
Community Member

Hola puedo comprar la suscripción de stadia pro por la aplicación de stadia en android?  Pero... con las tarjetas de Google play? 

0 Kudos
nomercy
Community Member

For me it didn't work but the idea was right - I did uninstall all updates for "Google Play Store" and cleared it's cache. After performing the login in the Play Store App itself I launched Stadia and the payment dialog reappeared!

 

Thanks for your hint!

0 Kudos