cancel
Showing results for 
Search instead for 
Did you mean: 
Kippax
Community Member

Software and hardware refunds

Jump to Best Response

Are they processing these separately ?

Despite expected issues as the purchase card is no longer valid, I have received a full refund for my software purchases.

However, this did not include the refund for the purchase price of the controller. Same card and google account was used.

0 Kudos
Best Response
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Yeah @Kippax,

They seem to process them separately, my software purchases are also done, but hardware purchases not yet.

Since Google mentioned though they want all refunds to be processed by Jan 18, 2023, there's still some time left, so I'd suggest let's be patient and wait until the Hardware refunds roll out.

View Best Response in original post

1 Kudo
1 Reply
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Yeah @Kippax,

They seem to process them separately, my software purchases are also done, but hardware purchases not yet.

Since Google mentioned though they want all refunds to be processed by Jan 18, 2023, there's still some time left, so I'd suggest let's be patient and wait until the Hardware refunds roll out.

1 Kudo