I think it’s a pretty disgusting practise that you freely charge people for stuff that’s already paid for under the pro subscription. I mistakenly clicked on the wrong add on for Destiny, and some how you’ve charged me for an add on I already pay for under my pro subscription. You do not offer a refund even though I reported this with in mins! I’ve put in suggestions to include this information as a disclaimer prior to purchasing any content available under pro, if you subscribe.
I fully understand that ANY content I use under pro vanishes if I do not keep up my subscription, so I get why the charge happens. What I don’t understand is why theres no explanation, no way to back out of making the mistakes and no respectful communication at any point. However, if I do not pay the subscription, I’m left with a useless ad on as the base games under the subscription rendering the addons useless!!!! Again, this needs outlining a little more clearly. Again, I understand why it’s happened. I think the lack of information and the ‘we have your money speak to the publisher’ is pretty s*** response
