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lallo1138
Founder
Founder

Reimbursements "successfully" issued to a closed bank account.

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There's no possibility for me to get the money from my old bank, so I've asked them to reject the reimbursements. Please check those reimbursements again and acknowledge that you have received the money back! 

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Best Response
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @lallo1138,

Nobody here in the forums can check your personal account (or Google account) to see if the refunds went back.

In your case you would probably need to wait and see if you can provide an alternate payment method once the refund fails or is rejected, but since it was successful in the first instance, I'm not sure what's happening behind the scenes.

If in any way you didn't get the refund by Jan 18, 2023, you can also contact the Stadia team to double check about the refund, but they're super busy right now, so probably be better to be patient in the meantime.

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2 Replies
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @lallo1138,

Nobody here in the forums can check your personal account (or Google account) to see if the refunds went back.

In your case you would probably need to wait and see if you can provide an alternate payment method once the refund fails or is rejected, but since it was successful in the first instance, I'm not sure what's happening behind the scenes.

If in any way you didn't get the refund by Jan 18, 2023, you can also contact the Stadia team to double check about the refund, but they're super busy right now, so probably be better to be patient in the meantime.

2 Kudos
lallo1138
Founder
Founder

Thanks!

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