I received Refunds for the two games that I purchased, except both refunds were for less than the amount of the purchases. I've copied the costs and refund amount from the refund emails I received, below, and in both cases it is clear that the refund amount does not add up to the costs. This is particular strange because the refund amounts are very similar even though the costs of the games were quite different.
Will Stadia refund the rest of the game cost?
This looks indeed a bit odd.
I would recommend in this case, double check what you paid for the games on pay.google.com (transactions). See if there was a discount or similar and that's why the refund is less than expected. Also check with your bank or the issuer of your payment method how much the refund actually was, that way you can also see if the full amount has been refunded, even though you got the texts saying that your refund would be less.
But if there's still an issue with these particular refunds after these checks, I guess you can get in touch with the Stadia team to double check. Just be aware that they're quite busy atm (and they will be until 18 January 2023 at least), so it's good if you have patience.
This looks indeed a bit odd.
I would recommend in this case, double check what you paid for the games on pay.google.com (transactions). See if there was a discount or similar and that's why the refund is less than expected. Also check with your bank or the issuer of your payment method how much the refund actually was, that way you can also see if the full amount has been refunded, even though you got the texts saying that your refund would be less.
But if there's still an issue with these particular refunds after these checks, I guess you can get in touch with the Stadia team to double check. Just be aware that they're quite busy atm (and they will be until 18 January 2023 at least), so it's good if you have patience.
Thanks, good call! That was it.