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Idris
Community Member

If I bought a stadia controller bundle with the chrome cast and the card I used buy it is deleted how would I get a refund

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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Idris,

Did you buy it through the Google Store? That's a requirement to get the refund.

If so, then all you need to do is wait for the email from Google that the refund has failed, but you can also check in the meantime with the bank just in case they have gotten your refund somehow. The email can take 1-2 weeks though, just so you're aware.

More info about the Stadia refunds you can also find here: Stadia Announcement FAQ

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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Idris,

Did you buy it through the Google Store? That's a requirement to get the refund.

If so, then all you need to do is wait for the email from Google that the refund has failed, but you can also check in the meantime with the bank just in case they have gotten your refund somehow. The email can take 1-2 weeks though, just so you're aware.

More info about the Stadia refunds you can also find here: Stadia Announcement FAQ

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