Stadia sent my refund to a gift card that i dont even have anymore. What do i do?
Hey @Kne0,
You can check with the issuer of that gift card in this case. If the refund went through successfully even though your payment method is inactive/expired now then the issuer may have received the money. In case the refund is not successful, you would get an email from Google to ask you to provide an alternate payment method.
Hope this helps!
Yeah that's probably something you would need to figure out with their support, like what exactly they need and if you can provide it (or if they accept the receipts of the purchases you made on Stadia).
Hey @Kne0,
You can check with the issuer of that gift card in this case. If the refund went through successfully even though your payment method is inactive/expired now then the issuer may have received the money. In case the refund is not successful, you would get an email from Google to ask you to provide an alternate payment method.
Hope this helps!
Hey Chufu, thank you for the help. My only problem is the issuer of the gift card needs the card details. And i dont have those details. What can I do then? Could i show them a receipt of the purchases i made on stadia?
Yeah that's probably something you would need to figure out with their support, like what exactly they need and if you can provide it (or if they accept the receipts of the purchases you made on Stadia).