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Yoboy
Stadia Player
Stadia Player

Refund

I can't get a refund for AC unity and i player just 6minutes, why?

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4 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Yoboy When did you purchase the game? Also, how did you try to get a refund? Can you show what kind of error you're getting? I was able to return Cyberpunk without issue through the app.

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Stadia Guides are not employed by Google. Opinions are my own.
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Yoboy
Stadia Player
Stadia Player

Purchased yesterday, i tired the refund with the app and with the website, the error is sometimes in the websites and sometimes in the mail they send me in like 10 seconds, that say that the purchase is not eligible for refund

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defischerrockt
Silver Stadia Guide
Silver Stadia Guide

hey @Yoboy 

 

You should contact support for a refund

https://support.google.com/stadia/gethelp

Cheers, Thorsten - German Gold Productexpert Youtube - Please mark posts that helped you to solve your problem as an "Answer" or give "Kudos" to other helpful posts.

Stadia Help Videos in German | Twitter | Youtube | Instagram

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Yoboy
Stadia Player
Stadia Player

Thx! Resolved now, they manually did it, i don't know which was the problem, some bug in the refund maybe

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