So the issue is that the refunds your company gave back for stadia purchases was refunded to an account that was closed out, i thought i removed the card from all my services i pay for but i see i missed this one. What steps are needed to correct this so i can get my money back.
Hey @Dahfuq,
You can check with your bank in this case. If the refund went through successfully even though the account was closed (refund can still take up 3-5 days, sometimes even longer), then the bank may have received the money. In case the refund is not successful, you would get an email from Google to ask you to provide an alternate payment method. It's also normal that Google will first attempt to refund the payment method that has originally been used for the purchase.
Hope this helps!
Hey @Dahfuq,
You can check with your bank in this case. If the refund went through successfully even though the account was closed (refund can still take up 3-5 days, sometimes even longer), then the bank may have received the money. In case the refund is not successful, you would get an email from Google to ask you to provide an alternate payment method. It's also normal that Google will first attempt to refund the payment method that has originally been used for the purchase.
Hope this helps!