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AndryCo
Stadia Player
Stadia Player

Refund to expired card

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I just got the email of a refund, but it is on my expired card. Is there a way to change the payment method the refund is sent to?

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Best Response
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Indeed, best is @dmkz29 and @AndryCo if you both check first with your bank in that case. Be aware though it may take some days until the refund would arrive at your bank (usually 3-5 days, but can take longer). Google will first attempt to get the refund via your original payment method and sometimes the bank still gets the money, even when the card is expired by now. In case the refund is not going through, you should receive an email with further instructions for an alternate payment method.

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3 Replies
dmkz29
Founder
Founder

I have the same question. My card is canceled and I do not have an account with the same bank anymore.

0 Kudos
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Indeed, best is @dmkz29 and @AndryCo if you both check first with your bank in that case. Be aware though it may take some days until the refund would arrive at your bank (usually 3-5 days, but can take longer). Google will first attempt to get the refund via your original payment method and sometimes the bank still gets the money, even when the card is expired by now. In case the refund is not going through, you should receive an email with further instructions for an alternate payment method.

0 Kudos