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Refund stadia subscription

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I need a refund for the studio subscription because I never signed up for a paid plan for this.

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Stadia Guide
Stadia Guide

@igorthekiller I'm not quite sure I understand. Are you talking about how you got charged after the 3 months Pro expired? If yes, it should have been pretty clear when first time you signed up and had to enter credit card / payment information.

Regardless, your best bet now is to contact support directly and see if there's anything they can do about it

https://support.google.com/stadia/?hl=en#topic=9634925

Click 'Contact Us' on top right corner and follow the steps.

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Please @mention when replying to me, so I can get notified

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Stadia Guide
Stadia Guide

@igorthekiller :

The policy can be found here:  https://support.google.com/stadia/answer/9598538?hl=en-GB&ref_topic=9495516  

I would suggest that you contact Support and see if they are prepared to deviate from the policy, but I would be surprised if they did, but you can at least try.

Kudos appreciated if deserved.

View solution in original post

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Stadia Guide
Stadia Guide

@igorthekiller I'm not quite sure I understand. Are you talking about how you got charged after the 3 months Pro expired? If yes, it should have been pretty clear when first time you signed up and had to enter credit card / payment information.

Regardless, your best bet now is to contact support directly and see if there's anything they can do about it

https://support.google.com/stadia/?hl=en#topic=9634925

Click 'Contact Us' on top right corner and follow the steps.

------------------------------------------------------------------------------------------
Please @mention when replying to me, so I can get notified

View solution in original post

0 Kudos
Highlighted
Stadia Guide
Stadia Guide

@igorthekiller :

The policy can be found here:  https://support.google.com/stadia/answer/9598538?hl=en-GB&ref_topic=9495516  

I would suggest that you contact Support and see if they are prepared to deviate from the policy, but I would be surprised if they did, but you can at least try.

Kudos appreciated if deserved.

View solution in original post

1 Kudo