I need a refund for the studio subscription because I never signed up for a paid plan for this.
@igorthekiller I'm not quite sure I understand. Are you talking about how you got charged after the 3 months Pro expired? If yes, it should have been pretty clear when first time you signed up and had to enter credit card / payment information.
Regardless, your best bet now is to contact support directly and see if there's anything they can do about it
https://support.google.com/stadia/?hl=en#topic=9634925
Click 'Contact Us' on top right corner and follow the steps.
The policy can be found here: https://support.google.com/stadia/answer/9598538?hl=en-GB&ref_topic=9495516
I would suggest that you contact Support and see if they are prepared to deviate from the policy, but I would be surprised if they did, but you can at least try.
@igorthekiller I'm not quite sure I understand. Are you talking about how you got charged after the 3 months Pro expired? If yes, it should have been pretty clear when first time you signed up and had to enter credit card / payment information.
Regardless, your best bet now is to contact support directly and see if there's anything they can do about it
https://support.google.com/stadia/?hl=en#topic=9634925
Click 'Contact Us' on top right corner and follow the steps.
Ivan, how do I contact someone regarding a request for refund on a subscription I do not want. I find this platform very frustrating to find help.
The policy can be found here: https://support.google.com/stadia/answer/9598538?hl=en-GB&ref_topic=9495516
I would suggest that you contact Support and see if they are prepared to deviate from the policy, but I would be surprised if they did, but you can at least try.
Same thing happened to me WOW wrf, just noriced today there are a bunch of 10 dollar stadia bills ive also never even heard of this **bleep**.