Hi
I have received an email from the stadia team that they are processing the refund. But the card they are trying to refund is lost so I got new card details. How to get my refund to my preferred card? Kindly suggest me an option..or do please contact me..!!
Hey @subhashstylockz,
You can check with your bank in this case. If the refund went through successfully even though your payment method is inactive/expired now (refund can still take up 3-5 days, sometimes even longer), then the bank may have received the money. In case the refund is not successful, you would get an email from Google to ask you to provide an alternate payment method.
Hope this helps!
Hey @subhashstylockz,
You can check with your bank in this case. If the refund went through successfully even though your payment method is inactive/expired now (refund can still take up 3-5 days, sometimes even longer), then the bank may have received the money. In case the refund is not successful, you would get an email from Google to ask you to provide an alternate payment method.
Hope this helps!