cancel
Showing results for 
Search instead for 
Did you mean: 
Tokra2003
Community Member

Problem with shipping and code

Hi can i have some service @GraceFromGoogle please ? I order the june 6 the minute the preorder went live and my order is still not shipped or i didnt get a code. The guys at google when i call today said To me that he gonna check with expert because he dont understand. When i ask for my code for start playing on my stadia ( i bought à chromebook today) he said i gonna have a code when my order is shipped. Im à little mad because first another google employé said To me rallier this week.that even if i dont have my chromecast i gonna be able To play the 19 and choose my username. I Feel à little overwhelm about the fact that nobody can answer me or give me direct answer. I ask the employé To transfert me To superior To make a complain and didnt want To..... I JUST WANT TO PLAY ON MY PC PLZ Thank you
0 Kudos
2 Replies
davidking
Stadia Player
Stadia Player

Have you got the shipping confirmation for your order? If not, try contacting Google Store supporthttps://support.google.com/store/answer/7334136?hl=en

If your order has shipped, you should get your activation code after getting the shipping notice. You can contact Stadia support via https://support.google.com/stadia but they will likely tell you it may take 3-5 business days and to contact them again if you still haven't received the code by Friday.

0 Kudos
Tokra2003
Community Member

No shipping and already talk 2 times To google employé on the Phone and nobody know nothing and they cant help me
0 Kudos