Hi,
I preordered FIFA 22 and I am located in Germany. So I should be qualified and I should have received the code between 26th of September 2021 and 11th of Oktober 2021, but I didn't.
Does anyone know anything about this?
Thanks!
So for Germany if you check the Terms and Conditions again it states this:
So from this part you can check if the game you've purchased has been actually released in this time as well.
Regarding the code:
So as you can see if you're eligible you should have received already a code. Please check also your spam, advertise or trash folder in your email client to ensure that the code-email didn't went there.
As you only have time until 21 November the latest (and also only as long as there are Premiere editions available, see T&C), so if you can't find the email anywhere, but you checked the T&C again and you are eligible, you can also try to contact the Stadia support. Maybe they can either explain why you're not eligible or help you out there regarding the code.
same here. I contacted them many times but they just told me to wait
So for Germany if you check the Terms and Conditions again it states this:
So from this part you can check if the game you've purchased has been actually released in this time as well.
Regarding the code:
So as you can see if you're eligible you should have received already a code. Please check also your spam, advertise or trash folder in your email client to ensure that the code-email didn't went there.
As you only have time until 21 November the latest (and also only as long as there are Premiere editions available, see T&C), so if you can't find the email anywhere, but you checked the T&C again and you are eligible, you can also try to contact the Stadia support. Maybe they can either explain why you're not eligible or help you out there regarding the code.