Hi have never used your service yet you keep trying to take 8.99 from my acct.
I have sent several emails but no one gets back to me? I don't have an acct and thus wonder why you keep taking money... Can't you see that it's inactive or else tbis is fraud
I'm need you to stop taking money please.
Beth Mayoh
It sounds like your trial period expired and now it's billable. Go to stadia.google.com, click on your profile icon in the upper-righthand corner, click Stadia Settings, click Purchases & subscriptions from the lefthand list, and then Unsubscribe under the Subscriptions heading.
Hi @BettyM
If you never use Stadia or Trial for Stadia, please check this article and report the unauthorized transaction: https://support.google.com/paymentscenter/answer/9074244
Remember to check the correct date on the transactions and there is mention *Google* or *Stadia*.
It sounds like your trial period expired and now it's billable. Go to stadia.google.com, click on your profile icon in the upper-righthand corner, click Stadia Settings, click Purchases & subscriptions from the lefthand list, and then Unsubscribe under the Subscriptions heading.
Hi @BettyM
If you never use Stadia or Trial for Stadia, please check this article and report the unauthorized transaction: https://support.google.com/paymentscenter/answer/9074244
Remember to check the correct date on the transactions and there is mention *Google* or *Stadia*.
I have the exact same problem! I have been trying for over a year to cancel my subscription. I have an account, I got to my page and try to cancel but there is no option to do so. It only asks me if I would like to upgrade to STADIA PRO. That doesn't make sense. If I'm not already enrolled in PRO why is Stadia taking $9.99 from me. This has been going on for I year. I literally can not cancel and Stadia does absolutely nothing about it despite repeated attempts. I just want to cancel my account altogether but that is not an option. I can only cancel a subscription but Stadia shows I don't have one. But they keep taking $9.99 per month from me. This is criminal!