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Community Member

My mastercard doesn't work as a payment option for subscription on stadia. It says correct the card info. 

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1 Solution
Stadia Guide
Stadia Guide

Hi @parasb88 ,

did you already use your credit card for purchasing Google products?

There are some country specific peculiarities. I would say it would be the best to chat with the Stadia support directly.

https://support.google.com/stadia/contact/stadia_chat

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Stadia Guide
Stadia Guide

Hi @parasb88 

but you are sure that your master card information are correct?

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Community Member

Yes

All the information was correct. 

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Stadia Guide
Stadia Guide

Hi @parasb88 ,

did you already use your credit card for purchasing Google products?

There are some country specific peculiarities. I would say it would be the best to chat with the Stadia support directly.

https://support.google.com/stadia/contact/stadia_chat

---
Please mark posts that helped you to solve your problem as an "Answer" or give "Kudos" to other helpful posts.

View solution in original post

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Stadia Player
Stadia Player

I have been trying to purchase stadia pro subscription  and can not seem to get through.  It says the card info is incorrect but my card info is correct. Please help.

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Community Member

I forgot  to put money on my bunq Mastercard. So i lost pro membership.And now i don't know how to het back in. Help plz..

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