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Awakatanka
Stadia Player
Stadia Player

Ordered fame on stadia app. No game

I order the 10 euro tomb raider pro game payment was succesfull but no game. Where is the game?
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4 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Awakatanka You should be able to see the game on your Stadia home page. Can you scroll down a bit maybe? You should be able to see the icon to launch the game

https://stadia.google.com/home

Also you can check your order history page to make sure the transaction was successful and the game was actually purchased

https://play.google.com/store/account/orderhistory

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Stadia Guides are not employed by Google. Opinions are my own.
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Awakatanka
Stadia Player
Stadia Player

@Ivan i only have the 2 you get. But i do not see the tomb raider is order in the app. Money is charged from my account but i can not see the order in google pay and payments history. Ordering in the stadia app is not working correct. I see there are more topics about this. All tips i tryed but still no game only less money on my bank now........
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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Awakatanka At this point, might be a good idea to talk to Stadia support so they can sort out your order

Go to the link below:

https://support.google.com/stadia#topic=9634925

On top right, click on 'Contact Us' > then request chat/callback to speak to a representative. Try it from a computer browser if the option is not shown on mobile

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Stadia Guides are not employed by Google. Opinions are my own.
1 Kudo
Awakatanka
Stadia Player
Stadia Player

They refunded my money. That part is solved. Now i hope buying in stadia will be solved also

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