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Kronaber
Stadia Player
Stadia Player

Order history of my Stadia Premiere is disappeared

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I purchased the Stadia Premiere Edition in 2020. Now I just tried to search my purchase record in my gmail and Google Store, and I saw nothing. I remember I purchased my Stadia Premiere from the official channel so I believed it should be the Google Store.

Does anyone has similar situation? If I cannot find my purchase record would that affect my refund? I still have the box of Stadia Premiere Edition with me so I can provide the serial number of my set if necessary. 

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Best Response
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Kronaber,

If you purchased the Premiere Edition from the Google Store, you have two ways seeing your purchase:

Hope this helps!

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Kronaber just want to add to what @Chufu has suggested above, can you also check your history on your method of payment and look for the date when you bought the Stadia Premiere bundle? Does it say the transaction is from Google Store?

Also when checking transaction history on Google side (Google Pay and Google Store), make sure you're signed in as the account that you use for your Stadia account.

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Stadia Guides are not employed by Google. Opinions are my own.

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Kronaber
Stadia Player
Stadia Player

Thanks for your help. I now saw the order history of my Stadia Premiere purchase at store.google.com. So the problem is resolved.

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4 Replies
jayo2k
Stadia Player
Stadia Player

Google store history

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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Kronaber,

If you purchased the Premiere Edition from the Google Store, you have two ways seeing your purchase:

Hope this helps!

1 Kudo
Kronaber
Stadia Player
Stadia Player

Thanks for your help. I now saw the order history of my Stadia Premiere purchase at store.google.com. So the problem is resolved.

0 Kudos
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Kronaber just want to add to what @Chufu has suggested above, can you also check your history on your method of payment and look for the date when you bought the Stadia Premiere bundle? Does it say the transaction is from Google Store?

Also when checking transaction history on Google side (Google Pay and Google Store), make sure you're signed in as the account that you use for your Stadia account.

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
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