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Community Member

Not refunded properly

Hello,

I have bought a game on Stadia some time ago, but eventually I asked for a refund.

Transaction ID:

CDC.9898-8494-5297-35174

The problem is: No refund were made to my bank account. It says REFUNDED but I didn't actually get my money back ๐Ÿ˜ž

Please help me out.

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1 Reply
Stadia Guide
Stadia Guide

@SandWhale You might have better luck reaching out to Stadia support to see if they can help check on the status of your refund:
https://support.google.com/stadia/contactflow

 

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