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akim0086
Community Member

Need Assistance on Stadia Refund

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TRANSACTION ID
5058
I don't believe I received a refund for my Stadia Founder's Bundle. Has this been processed yet? Also I had a $100 promotion that was applied from a Pixel 3A XL purchase that should be refunded as store credit if possible. Can someone email to confirm, google store rep directed me to post my question to this board.
Thank you
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Best Response
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @akim0086,

Hardware refunds don't seem to be processed yet, but Google stated that refunds will be processed by Jan 18, 2023, so there's still time.

I'd recommend wait a bit longer until you receive an email about your refund and then see how much you got. About the promotion, I'm not sure if this will be refunded as well, but this you can check out with the Stadia or Store team once you've received that refund.

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1 Reply
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @akim0086,

Hardware refunds don't seem to be processed yet, but Google stated that refunds will be processed by Jan 18, 2023, so there's still time.

I'd recommend wait a bit longer until you receive an email about your refund and then see how much you got. About the promotion, I'm not sure if this will be refunded as well, but this you can check out with the Stadia or Store team once you've received that refund.

1 Kudo