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Bubbline
Community Member

Just received stadia but never received my code

Wtf is going on? Is that a thing, did other people receive their code?

 

I'm sitting in front of the setup screen unable to use the device...

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9 Replies
Bubbline
Community Member

For some reason I can't edit Posts but I just wanted to add that I pre ordered my founder edition back in June I think, so...
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Jaberwockyy
Community Member

I received my code yesterday but have not received my package yet. I know they had issues getting codes out and they've begun sending those out as of yesterday evening. Hopefully you'll receive it today.
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Iammrholland
Community Member

Yea like you I have received my kit but no code
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davidking
Stadia Player
Stadia Player

You can contact support via https://support.google.com/stadia but they will likely tell you it may take 3-5 business days and to contact them again if you still haven't received the code by Friday.

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SirStranger
Community Member

Hey There Bubbline. I placed my Founders edition order June 7th. We were guaranteed by pretty much every advertisement that all of the "Founders" would have access right at launch. I have not received my code as well, (Currently 10:18 AM ET, 11/20/2019) Almost a full 24 hours after release. I contacted Google support and they stated I would get my code in 3 to 5 days. Why did we Pre order then? A buddy of mine ordered just yesterday and got his code in the mail.
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Bubbline
Community Member

I like how their Twitter account pretends it affects a "small fraction" of users, while it seems that there are tons of people here and on Reddit with the exact same issue. Doesn't seem like a small fraction at all. Also not sure what's complicated about emailing a code. Mass emailing isn't exactly a hard thing to do in 2019, especially for Google.
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davidking
Stadia Player
Stadia Player

Seems you should get your activation code after getting the shipping notice. You can contact support via https://support.google.com/stadia but they will likely tell you it may take 3-5 business days and to contact them again if you still haven't received the code by Friday.

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PitiJanks
Stadia Player
Stadia Player

Lele

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PitiJanks
Stadia Player
Stadia Player

⁰öflfö

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