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EwOnY14
Community Member

Is it possible to get refund on an Add-on

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Is it possible to get refund on an Add-on. I purchased Ghost Recon Breakpoint: Year 1 Pass instead of full game.

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Best Response
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@EwOnY14 I can't find the exact info, but if it's like other platform, it's usually not refundable. Have you tried going through the process of refunding?

It might also be worth it to contact support and explain that you made a mistake. Maybe they'll able to make an exception

Go to the link below:

https://support.google.com/stadia#topic=9634925

On top right, click on 'Contact Us' > then request chat/callback to speak to a representative. Try it from a computer browser if the option is not shown on mobile

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Stadia Guides are not employed by Google. Opinions are my own.

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1 Reply
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@EwOnY14 I can't find the exact info, but if it's like other platform, it's usually not refundable. Have you tried going through the process of refunding?

It might also be worth it to contact support and explain that you made a mistake. Maybe they'll able to make an exception

Go to the link below:

https://support.google.com/stadia#topic=9634925

On top right, click on 'Contact Us' > then request chat/callback to speak to a representative. Try it from a computer browser if the option is not shown on mobile

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
1 Kudo