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Nackinoo
Founder
Founder

Is Fenyx Pre-order billing today?

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My bank account just had the £59.99 taken by Stadia that would match what I was expecting to pay for immortals  Fenyx rising.  As It's my first Stadia pre-order I am just checking it is billed a bit in advance in case its something else?

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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hmmm @Nackinoo,

That sounds a bit weird, as Immortals Fenix Rising is scheduled still for the 3rd December (release).

In the Stadia helpcenter in this article it states:

I pre-ordered a game. When will my payment method be charged?
Your payment method will be charged when the pre-order goes live.

Therefore I think it's a bit weird that you've been charged already. You can also check on pay.google.com (the Google payment center) if that amount was indeed for that game, just to make sure it's not another game. I am not sure about that, but this early charge would only make sense if the game would be available earlier than 3rd December for you.

Apart from that if it really was Fenix Rising, I would recommend to let the developers know by submitting feedback (top right corner tap your profile on stadia.google.com or in the Stadia app and select "feedback") or contact the Stadia support (in case you run into issues because of this early payment) and to check if that's alright.

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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hmmm @Nackinoo,

That sounds a bit weird, as Immortals Fenix Rising is scheduled still for the 3rd December (release).

In the Stadia helpcenter in this article it states:

I pre-ordered a game. When will my payment method be charged?
Your payment method will be charged when the pre-order goes live.

Therefore I think it's a bit weird that you've been charged already. You can also check on pay.google.com (the Google payment center) if that amount was indeed for that game, just to make sure it's not another game. I am not sure about that, but this early charge would only make sense if the game would be available earlier than 3rd December for you.

Apart from that if it really was Fenix Rising, I would recommend to let the developers know by submitting feedback (top right corner tap your profile on stadia.google.com or in the Stadia app and select "feedback") or contact the Stadia support (in case you run into issues because of this early payment) and to check if that's alright.

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Nackinoo
Founder
Founder

Yeah that is really weird because when I click on pay.googe.com I can see my Stadia purchases only there is none for Fenyx on the 28th, but there is one for Cyberpunk on the 19th for £49.99.... but  can't see that on  my bank account, yet I have on on 28th for £59.99. 

Weirdness!

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