Hi,
I used a couple of times the 3 billing to pay stadia subscription and buy games, but today I got an email of payment declined because the three billing is not showing in the payment methods on stadia but I have that option if I buy a play store app and it is correctly set in the google pay methods.
Do you know why this is happening ?
Thanks!
Hi @hardcorewithin ,
Did you reach 3 support? Just to understand why the payment method was rejected maybe is the reason why is not showing on Stadia.
Hey, did you find any more info about it?
no it looks like a 3 issue, I need to contact three ireland and ask more info about them.
I tried to contact stadia on FB and they asked me to contact google pay but they didn't answer
Having the same issue here. Contacted 3 and they told me to contact Google. It's interesting that when I browse apps on Google play, there is still the option to pay with 3 credits.
it is a catch22 then as I was concerned, contact Google ok but which service ? this is so frustrating
So, I spoke via chat to the stadia team, and only PayPal and cards can be used for stadia at the moment. I also found a Reddit thread with some people that actually found out why they disabled payment using mobile credits, mainly due to problems with refunds. See full discussion: https://www.reddit.com/r/Stadia/comments/fmg9nf/carrier_billing/