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MuscleDumps
Stadia Player
Stadia Player

In Game Purchase Return

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While I went to the rest room my 3 year old made a couple of in game purchases on assassin's creed odyssey. How can I return them?

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Best Response
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @MuscleDumps 

I am afraid the return policy for DLC is a bit harsh. Not sure if it is going to help but you contact Stadia support.

You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund. This refund is only available for purchased games, and not for add-on content or services.

Refund bot: https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat
Contact support: https://support.google.com/stadia/gethelp

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1 Reply
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @MuscleDumps 

I am afraid the return policy for DLC is a bit harsh. Not sure if it is going to help but you contact Stadia support.

You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund. This refund is only available for purchased games, and not for add-on content or services.

Refund bot: https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat
Contact support: https://support.google.com/stadia/gethelp

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