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Justleon2727
Stadia Player
Stadia Player

I got charged

I got charged today even though I cancelled before the due date and it still charged me on the due date. So I want to make sure this is a mistake. And that it won't go through. justleon2727@yahoo.com is the email address 

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4 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Justleon2727 Do you mean for Stadia Pro sub? When you cancelled, did you get cancellation email? Just want to make sure your cancellation actually went through.

Regardless, if you think this is an error, the best thing you can do now is to contact support for assistance


https://support.google.com/stadia/gethelp

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Stadia Guides are not employed by Google. Opinions are my own.
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Justleon2727
Stadia Player
Stadia Player

I got charged today even though I cancelled before the due date and it still charged me on the due date. So I want to make sure this is a mistake. And that it won't go through. justleon2727@yahoo.com is the email address 

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Justleon2727 I answered your question in this following post

https://community.stadia.com/t5/Payments-Billing/I-got-charged/m-p/44531#M1759

Can you give it a shot? Also, since this is the same topic, I'll be merging the two

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Stadia Guides are not employed by Google. Opinions are my own.
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BinaryJay
Gold Stadia Guide
Gold Stadia Guide

@Justleon2727 Please edit your posts to remove your personal information (email address).  You don't want bots scraping it and spamming you.

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