I dint received my code

[Tarenque]

 I dont know If I can post in spanish so Im going to do it in English. I buy the promotion of ciberpunk+ stadia controller + chromecast ultra. I received the game but Im still waiting for the code to purchase the controller and the chromecast.

In your website you said that the code will be received before 16 january, we are at 14 and I domt have any notices or emails.

Yours faithfully,

Luis. 

[AndroiFy]

Did you check in the spam folder? Did you check if you used a different email account? If so, reach Stadia support on this matter!

[Tarenque]

They didnt help, they said that the promo is over without any mail or anything, and now I cant return the game because its more than 15 days, also they dont give me a phone to call google. Its so sad you buy 3 things and they cant return the money or advice. Im goint to report Google.

[AndroiFy · Accepted solution]

Sorry about that, but it was mentioned this in the offer:

Offer valid while supplies last and subject to availability. Promotional value of Offer is not transferable, not for resale, not redeemable for cash, and is nonrefundable.

Stadia Premiere Edition with Purchase of Cyberpunk 2077 Offer Details