I bought the fifa 22 ultimate edition instead of the fifa 21 one and was hoping for a refund but it seems I'm ineligible.I dont know how to contact customer support can someone help me out ?
Hi @sheep2020,
That should be possible.
You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund. This refund is only available for purchased games, and not for add-on content or services.
Refund bot: https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat
Contact support: https://support.google.com/stadia/gethelp
Hi @sheep2020,
That should be possible.
You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund. This refund is only available for purchased games, and not for add-on content or services.
Refund bot: https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat
Contact support: https://support.google.com/stadia/gethelp