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IWantMyRefunddd
Stadia Player
Stadia Player

I WANT MY STADIA REFUND!!!

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So they did the whole stadia refund thing and sent my money to a card I haven’t used in about a year.. that card is long in the trash and probably in some dump somewhere. How do I get my refund sent to a card that I actually currently use??? Almost 100 bucks down the drain for this useless stream service.

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Best Response
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @IWantMyRefunddd,

You can check with your bank in this case. If the refund went through successfully (which can still take up 3-5 days), then the bank may have received the money. In case the refund is not successful, you would get an email from Google to ask you to provide an alternate payment method.

  • Q: I no longer have the form of payment I used to make the purchase. How will I get a refund?
    A: In many cases, the banking institution will still accept the refund, and we recommend that you reach out to them to receive your funds. If the banking institution does not accept the refund, we will email you with instructions on the steps you’ll need to take to receive your refund.
  • Source: Stadia Announcement FAQ

Hope this helps!

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1 Reply
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @IWantMyRefunddd,

You can check with your bank in this case. If the refund went through successfully (which can still take up 3-5 days), then the bank may have received the money. In case the refund is not successful, you would get an email from Google to ask you to provide an alternate payment method.

  • Q: I no longer have the form of payment I used to make the purchase. How will I get a refund?
    A: In many cases, the banking institution will still accept the refund, and we recommend that you reach out to them to receive your funds. If the banking institution does not accept the refund, we will email you with instructions on the steps you’ll need to take to receive your refund.
  • Source: Stadia Announcement FAQ

Hope this helps!

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