I've tried, but the answer is always the same. This kind account is not valid. He is 12, I've checked family link app, family way of payment... My sons does not have a mobile with his google account, he uses his laptop. I can't understand that I'm trying to spend money and is not easy at all. Please I need some help. Thanks in advance.
Hello @Pedro23
There are 2 options.
For option 2 you will need the following in place:
Please let me know if you still have issues. ![]()
For more information: https://support.google.com/stadia/answer/9575790
Hello @Pedro23
There are 2 options.
For option 2 you will need the following in place:
Please let me know if you still have issues. ![]()
For more information: https://support.google.com/stadia/answer/9575790
Good morning and thanks for your answer.
Hey @Pedro23,
I'm sorry you have run into this issue. I'd like to help, if I can, by asking some clarifying questions.
Let us know these updates when you get a chance. Depending on how things go, we can look into some more potential troubleshooting options.
Thank you,
James
Hi @Pedro23,
Just wanted to check in one more time with you to see if you had been able to review my previous reply. Please let us know if you have any additional questions or comments.
Thank you,
James
Hello there,
We'll go ahead and lock this topic since we haven't seen an update in a while. If anyone has any other questions or concerns, feel free to create a new post.
Thank you,
James