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Alzahrani
Community Member

How to activate founder edition code on active premiere subscription

My order for founder edition was canceled, so I later ordered premiere edition. I received the code an activated it. Now I have active pro subscription. Later I got email from google store giving me another chance to order founder edition which I did and now I received the code for founder edition. So, how can I activate the founder edition code and get the benefits of the founders edition such as the name tag (without #121321) :grinning_face_with_smiling_eyes:
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2 Replies
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

That's a very good question @Alzahrani, don't even know if that is possible anymore, maybe you would need to cancel the premiere edition or pro subscription you already have to activate the founder's one, but just to be sure I would recommend you to ask Stadia support in this case what to do.

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Alzahrani
Community Member

I contacted Stadia support via Twitter and they guided me to delete the service from my account as an option to solve the issue. After I deleted Stadia data from my account, I found out that I need to wait 30 days for the deletion process :astonished_face:. I am not happy at all. I had to purchase the hardware twice, then I had to delete my pro subscription (3 months of subscription is lost) and now I have to wait 30 days to activate my founder edition code. I won't be surprised that my founder edition code will be expired by that time. unbelievable :disappointed_face:.

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