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CJ1
Stadia Player
Stadia Player

Havent received redeem code for stadia premiere

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I havent received my redeem code for stadia premiere. I bought a game for 59,99€ on october 1. I bought it for the offer 

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Best Response
CJ1
Stadia Player
Stadia Player

SOLVED

I have received the code

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3 Replies
ShadowKnight
Gold Stadia Guide
Gold Stadia Guide

Hi @CJ1,

I would check your spam folder for the email. It went to the same email you use for stadia.

If you really would like a refund you would need to try and contact support. We as a community member can not process and refunds.

You can try the refund bot at https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat or you can contact support at https://support.google.com/stadia/gethelp

Do note that refunds are given within 2 hours of play time or 14 days from buying the game. There is a few exceptions of course like game breaking bugs.

-Shadow
I am just a volunteer here on the forums
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CJ1
Stadia Player
Stadia Player

SOLVED

I have received the code

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ShadowKnight
Gold Stadia Guide
Gold Stadia Guide

Awesome! That is great to hear!

-Shadow
I am just a volunteer here on the forums
1 Kudo