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vipinholland
Community Member

Have bought a game but not listed

I have buy red dead redemption in stadia and pay with IDEAL. But the game is not listed in my app.

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6 Replies
codesplice
Gold Stadia Guide
Gold Stadia Guide

@vipinholland Does it show up in Purchases & Subscriptions at https://stadia.google.com/settings?

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vipinholland
Community Member

No it does't. But the money is listed as payed at my bank account. Ideal is direct payment in the Netherlands. 

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codesplice
Gold Stadia Guide
Gold Stadia Guide

@vipinholland You might want to reach out to Stadia Support to see if they can check into this for you:

https://support.google.com/stadia/contactflow

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vipinholland
Community Member

Ok thanx

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Lutorius
Stadia Player
Stadia Player

Did you ever find out what the deal is? I'm having the same issue. Is there a lag for purchases to show up?

 

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JamesFromGoogle
Community Specialist
Community Specialist

Hey there @Lutorius,

Thanks for the comment on this topic. I'm sorry that you are running into a delay of your purchase showing up in your game library. I do want to highlight that this is an old topic, so you more than likely won't get as many responses here. If you are still running into this issue, I'd recommend creating a new post for more visibility. 

With that said, we're going to go ahead and close this conversation.

Thank you,

James

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