Gift from YouTube Premium with 3 free months

[ghaleblaw]

Hello,

I am a YouTube Premium member. I received today and email with a 3 free month gift of Stadia Pro. The email stated that I would not be charged for 3 months and would only be charged after the three month period. After re-activating the account though the provided link in the email, I see that I have been invoiced the monthly subscription fee. 

Can anyone confirm that this promotion is valid and that I will receive my 3 free months?

Thank you again.

Best regards.

M.G.

[Ivan · Accepted solution]

@ghaleblaw do you currently have Stadia Pro membership? I found the help page article and it mentioned that the promo is only available for new Pro subscribers, or if you currently don't have an active Pro subscription. Also for selected countries only. Please take a look at the article below for full details: 

https://support.google.com/stadia/answer/10693693

[Ivan · Accepted solution]

@ghaleblaw do you currently have Stadia Pro membership? I found the help page article and it mentioned that the promo is only available for new Pro subscribers, or if you currently don't have an active Pro subscription. Also for selected countries only. Please take a look at the article below for full details: 

https://support.google.com/stadia/answer/10693693

[Duckman]

The exact same thing happened to me. And I was not on Stadia Pro originally.

[JamesFromGoogle · Accepted solution]

Hi everyone,

Sorry if you are still having this issue. If you still haven't been able to get your 3 months Stadia Pro subscription with the YouTube Premium promo, then please reach out to our support team. They will be able to help confirm eligibility and grant the code if eligible. Let us know if you have any additional questions. If there isn't anything else, we'll close this thread in another 24 hrs or so.

Thank you,

James

[JamesFromGoogle]

Hi everyone,

We'll go ahead and close out this conversation now. Reach back out in a new post if you need anything else.

Thank you,

James