Free trail/billing

[Mariekat79]

I’m a Google 1 plus user and upon downloading your app I was offered a 3 month trial and then after 3 months I’m billed 9.99, then it showed what I was to be billed today which were all zeros, but yet my Wells Fargo debit card is declined over and over, feel as tho I’m being punished and denied free downloadable apps and services because my balance it just a few dollors until I get paid threw my direct deposit every Monday, so I guess I’ll be granted access as soon as I have money in my account? Find it unsettling that my balance can be determined when there’s no charge, need this resolved, tired of spending hours upon hours trying to fix, find and use this app, online websites, my phone, apple i.Ds, I’ll waste my life away playing games with you people, im to smart and value my time and energy to be wasting on this stupid technology that is only used against us and to force us into spending money snd giving access , bout to wipe it all out, all of it, it’s bull**bleep**

[RXShorty]

Hello @Mariekat79,

I am trying to understand your problem so please let me know if I am reading it wrong.

• You are using a Wells Fargo Debit Card 
• After the 3 months of free Pro you where charged for your first paid Stadia Pro subscription.
• When you are charged it was not possible to pay for the Stadia Pro subscription
• You are seeing a 0 US Dollar reservation that is declined?

When I am getting charged for the Pro subsction it shows a reservation on my creditcard but now with the amount directly.
After this it will change to the correct amount.
You payment provider (in this case Wells Fargo) is letting Google now the reserveration cannot be done because of reasons.
So I don't think it is a Stadia/Google issue that they are able to see your balance, it is just that the payment provider gives them feedback about the reservation?

If you want to know more about the payment options and how things work you could try to contact support.

Stadia Support chat
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