Hi so i got a new phone and on my old phone i had a stadia account but ive forgotten the email, so now its just withdrawing money from my account and i cant enter it. Is there a way to find my email or cancel the monthly subscription with the help of my card?
Hi @Erlindd
Sorry to hear about that. The solution to avoid any further charge is to recover the Google account by using the module https://accounts.google.com/signin/recovery and use the article How to recover your Google Account or Gmail .
If this doesn't help you, you'll need to reach your bank to block the payment.
Hiya @Erlindd,
If it doesn't work out with what @AndroiFy suggested you should contact Stadia Support chat.
I assume you still know your Stadia username for example? Good luck on fixing your issue. ![]()
Hi @Erlindd
Sorry to hear about that. The solution to avoid any further charge is to recover the Google account by using the module https://accounts.google.com/signin/recovery and use the article How to recover your Google Account or Gmail .
If this doesn't help you, you'll need to reach your bank to block the payment.
Hiya @Erlindd,
If it doesn't work out with what @AndroiFy suggested you should contact Stadia Support chat.
I assume you still know your Stadia username for example? Good luck on fixing your issue. ![]()