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TheAln
Community Member
‎03-23-2020 05:13 AM

Forced to Change Payment Options

Hi there,

yesterday I was forced to change my payments option in order to renew my pro subscription for the next months.

Since my first paid subscription (after the 3 free months) I've always used the mobile payment with my phone credit (as per any other google play product).

Then yesterday I received an email that this payment method was rejected.. why is this not accepted anymore?

Thank you in advance.

 

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1 Reply
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide
‎04-12-2020 12:14 AM

Hi @TheAln ,

Did you check if you have enough credit? Some country there is a limit of purchase for month, did you reach the limit?

Contact Stadia support to understand the situation better: https://support.google.com/stadia/contactflow

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