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ownerofpp
Stadia Player
Stadia Player

Family Sharing

My problem is when i want to start family sharing with stadia i always get the message that i have to configure a family payment method OR family sharing is not available. 

In fact a VALID Payment method is configured for google pay and google play. family saring is working perfect with films, music, google one etc. only with stadia it does not work.

I already followed all FAQ and descriptions i found. It is always the same problem. I get told i have to configure a payment method before start sharing. But when i want to add another the message appears " familiy sharing not available" then i get forwarded to my family account and then there i see the payment method as valid. 

adding another did not change anything.

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1 Reply
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @ownerofpp,

Sorry to hear you have this problem with family sharing.

You mentioned you have tried already everything in FAQs and descriptions you've found, so I assume, you have checked out the Stadia helpcentre as well, correct?

If so, I would recommend to then get in contact with the Stadia support as they might be able to assist you further with this specific issue.

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