Hello,
I was checking my payments, and I noticed that I was charged twice for the March subscrition, once on the 1st of March, and once on the 31st. I guess it's not normal, how can I ask for more infos and possibly a refund?
Thanks!
Hi @Manovello
maybe the charge of March the 31th is meant for April? What's the "default" date? I think you should be billed on the first of the month due to that fact that you pay upfront?
For further information about your billing please contact the Stadia support. (e.g. via chat https://support.google.com/stadia/contact/stadia_chat).
Hi @Tobonaut,
that's was my first tought, but starting from april, Stadia should be free up to july... So not really know what's going on. The deafault date should be the 1st of the month, actually march was my first monthly payment, as I am a opted-in buddy pass..
Will try to chat with google, I am sure they will sort this out ^^
Thanks,
Best,
Manovello
@Manovello I cross my fingers.
Please let us know what the problem was that triggered this billing behavior. ![]()
I have also been charged twice now in May 2021 after showing all proof of charges from my account to google they are saying since it’s not showing on their end they will not refund.