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Ra1der
Community Member

Cannot in app purchase

I cannot purchase games in the app. Tap "buy now," screen briefly dims, then returns to normal view. Verified credit card is added, uninstalled and reinstalled app. Running updated Galaxy S10 with updated google play, home, stadia apps.

Update 2 Dec. I took a video of a dimming effect the app makes when I attempt to make a purchase.

 In app purchase issue  

Note the two dimming screens when I attempt to purchase Gylt. It looks like a pop up should appear. I'm on a Galaxy S10 and everything is up do date. Am I missing a setting in app or on phone?

 

 

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5 Replies
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

That's really weird. Do you have another device where you could try it?

Otherwise, because you have tried a lot already, I would just recommend to contact Stadia support to receive help in this case.

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Ra1der
Community Member

I gave it a go, thank you. I went through the help docs prior to making this post. I'll see a out submitting a ticket. I did edit the original post with a link to a video of the app when a purchase is attempted.

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myzzle
Community Member

I have the same problem it looks like it is doing something but nothing happens
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myzzle
Community Member

Looks like an android update for my phone did te trick. I can buy games now. 

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Ra1der
Community Member

Nice tip! I checked and am up to date. Oddly, I CAN add free founder games. I added Tomb Raider and Farm Sim today, and they appear in my games library across all devices. I just cant bloody well buy the for sale games.
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