The GStore team should be following up with you sometime this week, and if you don't receive a follow-up by the end of this week, I kindly suggest contacting the GStore support team again. I know that this situation is less than ideal, so thanks for your patience.
Important! This is just for Grace btw or for any Google support staff. Please I need help temporarily disabling my Founders edition account. All i can find is the option to delete my account but i dont want to have to re-purchase the game when i am finally able to play it. The reason is that in my current location i am unable to access stadia due to lack of internet speed. Im here for school so i wont be able to play for some time. Actually ive never played stadia because of the lack of connection where i am at. Im paying unnecessary charges. Please help!!
Thanks Grace! 😁
Hope to hear back soon as my support cases with you guys have been unanswered for days now,
Despite all the negativity surrounding Stadia right now, hope you have a good day none the less!
Let's hope this happens before time runs out..
I'm just so frustrated that we get NO response. No email response from support. None here in this forum, nothing on reddit.. nix, nada.. It hurts to know that Google gives no f##k about you. I go back to my corner now.
Btw this is my last post, my username has Stadia in it... That's a bad no-go.. a nono... Pfui! I'm the devil and I will get kick out of that forum shortly..
@linex7 That's atleast something. i'm supposed to get called in a few hours, i'll let you know what comes out of it. probably not much seeing as the guy said their system says i cancelled it but who knows
From an email I just received:
Thank you for contacting Google Support!
This is an agreed email update about your Stadia that got cancelled due to a payment issue. I just want to let you know that we are now working out a portal so that you can re-order the Stadia Founder's Edition. You will received an email update soon what to do next.
Thank you for your patience and understanding!