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G_El
Stadia Player
Stadia Player

Cancelled Pro, but still being billed without access to Pro

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I cancelled my Stadia Pro subscription in September prior to my monthly charge. 

When my renewal date passed, I lost access to the Stadia Pro games as expected. Shortly afterward, I received a receipt for my Sept payment. I didn't dig in, assuming it was a timing issue on the notification tool.

One month later (today), I received another receipt for a monthly charge. This time I confirmed that my credit card was charged. I checked Stadia and am still do not have access to Pro, though being billed.

Has anyone else experienced this?

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Best Response
G_El
Stadia Player
Stadia Player

Solved - It was a Pro subscription by one of my Google family members using the account credit card.

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1 Reply
G_El
Stadia Player
Stadia Player

Solved - It was a Pro subscription by one of my Google family members using the account credit card.

2 Kudos