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lehphyro
Community Member

Can't start my founder subscription

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The stadia app couldn't place an order for the subscription correctly so I ended up with 3 active subscriptions that don't work. To my surprise, they are all canceled now. I tried to subscribe again today and got a different error message and no subscription. Will try in a month, maybe you'll have fixed these issues by then. I'm regretting being an earlier adopter of this sh*t.
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Best Response
lehphyro
Community Member

@Ivan I tried again after a week and got a working subscription. I guess google just wasn't ready to release it yet.

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@lehphyro Can you go to your order history page and see what it says there? Do you see anything related to Stadia Pro sub, and if yes, what's the status?

Also, I'm still not 100% sure where the problem is. Can you post a screenshot the error you're getting when you try to activate your Pro subscription?

If anything, you can also try to reach out to Stadia support and see if they can help you out

Go to the link below:

https://support.google.com/stadia#topic=9634925

On top right, click on 'Contact Us' > then request chat/callback to speak to a representative. Try it from a computer browser if the option is not shown on mobile

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Stadia Guides are not employed by Google. Opinions are my own.
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lehphyro
Community Member

@Ivan I tried again after a week and got a working subscription. I guess google just wasn't ready to release it yet.

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