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th3k3ks
Community Member

Bought or acquired hardware on ebay and not in the Google store (new or used)

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What about customers who bought their Stadia hardware on eBay, for example? Now they say the original buyers get their money back even though they no longer own the hardware?! That means they get paid? The buyer who bought the hardware and is the rightful owner doesn't get any money, although he actually uses the hardware and can therefore no longer use the hardware because it was switched off, who gets and only reimburses games? How can that be?! The real current gamers and Stadia users get nothing when it comes to refunding the hardware because they didn't buy it through the Google Store??? This is a scandal...Stadia please solve this issue!

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AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Hi @th3k3ks 

Unfortunately, the refund is only for the original purchaser: https://support.google.com/stadia/answer/12790109

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AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Hi @th3k3ks 

Unfortunately, the refund is only for the original purchaser: https://support.google.com/stadia/answer/12790109

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